Mon – Fri: 08:00 – 18:00 02 8883 3377
Client support portal

Connectivity

Business internet with a backup plan.

When the internet drops, so do Microsoft 365, your phones and most of your business. We source the right connection for each site, from NBN business services to dedicated fibre, add automatic failover and manage the carrier for you, so outages are shorter and someone else is chasing the fix.

What's included

Business Internet & Connectivity

  • Right-sized connections

    NBN, Enterprise Ethernet and dedicated fibre compared on speed, reliability and cost for each site.

  • Automatic failover

    A 4G or 5G backup link that takes over when the main connection fails, so calls and cloud apps keep working.

  • One contact for the carrier

    Ordering, installation and faults managed with the carrier on your behalf, with updates as things progress.

  • Multi-site networking

    Secure links between offices and cloud services, so every site works like part of one network.

  • Monitoring and reporting

    Link uptime and performance watched continuously, with faults raised before your staff call us.

  • Office moves and new sites

    Connectivity planned early for moves and openings, so you're online from day one.

The outcome

What changes for you.

  • Fewer hours lost to outages
  • Calls and Teams keep working
  • No more carrier hold music
  • A clear view of what you pay for

FAQ

Common questions.

Something else on your mind? Call us and talk to an engineer, not a salesperson.

02 8883 3377
Do we have to change internet provider?

Not necessarily. We can manage your existing services, or recommend a change if another option is more reliable or better value for your site.

How does failover work?

A router with a mobile backup link detects when the main connection fails and switches traffic over automatically, then switches back when it recovers. Most staff won't notice.

How long does a new connection take?

It depends on the technology and location, from days for some NBN services to several weeks for new fibre. We'll give you realistic lead times up front and plan around them.

Security review

Let's talk about your IT and security.

Our security review assesses your environment against the Essential Eight and best practice, ranks the biggest risks and gives you a practical, costed plan to fix them, in plain English.